Contact us

We have dedicated departments to handle the following queries

General enquiries

For general enquiries, to offer feedback about our site or to request a hard copy of our Annual Report.

General enquiries


For journalists and news organisations.

Media contacts


For analysts, institutions and investors.

Investor contacts

Corporate Affairs

For enquiries about the political, regulatory and societal issues related to our business activities.

Corporate Affairs contact

Corporate Responsibility

For corporate responsibility-related enquiries.

Corporate responsibility contacts


To find out more about working for us.

Visit our careers microsite

International contacts A-Z

If you need contact details for one of our international locations, try:

Offices worldwide

Human resources

If you are a former employee of the company and wish to contact us about your pension, request a reference or have any other HR query, you may do so via the link below. Please do not send confidential or banking information via this online form.

Human resources contact

Registered office

Imperial Brands PLC
121 Winterstoke Road

Tel: +44 (0)117 963 6636

Registered in England and Wales
No: 3236483



Aspect House
Spencer Road
Lancing, West Sussex
BN99 6DA

Tel: 0871 384 2037
(0871 384 2255 text phone for shareholders with hearing difficulties)
Calls to these numbers will be charged at 8p per minute from a BT landline. Other telephone providers costs may vary.
(+44 (0) 121 415 7009 from outside the UK)


PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
31 Great George Street
Bristol BS1 5QD

ADR Depositary

Shareholder Services for ADR holders
Citibank Shareholder Services
PO Box 43077,
Providence, RI 02940-3077,

Tel: (toll-free number in USA)
1 877-CITI-ADR (877-248-4237)


Credit Suisse Securities (Europe) Limited
One Cabot Square
London E14 4QJ

Tel: +44 (0)20 7888 5313

Morgan Stanley & Co. International Limited
20 Bank Street
Canary Wharf
E14 4AD

Tel: +44 (0)20 7425 8000


Allen & Overy
One Bishops Square
London E1 6AD

Ashurst LLP
Broadwalk House
5 Appold Street
London EC2A 2HA

Financial advisers

Citi Centre
33 Canada Square
Canary Wharf
London E14 5LB